Accessing Melbourne
Chapter 12
Crown Entertainment Complex
Opened in 1996, the Crown Entertainment Complex (9292 8888) continued the re 
development of the Yarra River and extended the eating and shopping possibilities
to include gambling, many cafes and restaurants, night clubs, bars and movie theatres
(for access details refer to Chapters 7 Pubs & Clubs, & 8 Cinemas & Theatres).
The casino is Melbourne's first and the promotional slogan that  Crown offers a world
of entertainment where the excitement never stops  is definitely true. It is located
west of Southgate occupying the river frontage between Queen St and Spencer St.
Access to Crown is by parking in the basement carpark via entry ramps from
Queens Bridge or Kings Bridge or from Whiteman St. Additional parking is available
in the Multi Deck carpark across Whiteman St (enter from the corner of Haig and
Clarke Sts), with pedestrian access via footbridge. Crown carparks provide in
excess of 50 well signed and marked dedicated parking spaces close to entry/exit
points. Management note vehicles illegally parking in the dedicated spaces and
request the police to issue infringement notices. Pedestrian access is available
from Southgate and footbridges crossing Queens Bridge, Kings Bridge and Spencer
St Bridge. Crown recognises it is an accessible venue and is continually upgrading
its access capacity by initiating a Disability Management Team comprising the
heads of departments and representatives with a disability who meet regularly and
resolve access issues.
Accessible toilets are plentiful and well signed, public telephones include an
accessible phone and TTY phones are available near Kings Buffet on the ground
floor, opposite Planet Hollywood and near the Champagne Bar.
Five gambling tables have been made more accessible by lowering them and
people with a disability are given priority access to those tables. Two brochures
worth collecting at the Information Counters located throughout the complex are,
Crown Entertainment Guide which includes excellent maps of the complex and
Crown Disabled Access which describes the facilities available.
Crown is becoming an attraction in its own right, a five story marble Atrium
features a 90minute continuous light and sound show with water fountains
shooting streams of water and also billowing clouds   symbolising Melbourne's
changeable weather!. Laser technology fires light beams across marble columns
and lights up thousands of fire optics across the ceiling.

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