Accessing Melbourne
Tours reveal parts of Melbourne normally hidden to visitors and can be adapted to
suit your particular interests. Arrange your tour at least three working days in
advance by completing the Application Form (telephone ahead) or on the Internet click on  Visiting Melbourne  then  Your Personal Guide .
Some of Melbourne's Volunteer Greeters are skilled in AUSLAN (Australian Sign
Language) and visitors with a disability are encouraged to arrange a tour which will
be adapted to suit.
Information Booths supplying brochures, maps, the Mobility Map and Melbourne
attraction information are located at the following sites in the City:
Flinders Street Station, on the corner of Flinders and Swanston Streets, (Open M 
Thu 9am 5pm, Fri 9am 6pm, Sat 10am 4pm, Sun & Public Holidays 11am 4pm),
Bourke Street Mall, between Swanston and Elizabeth Streets, (Open M Thu 9am 
5pm, Fri 9am 7pm, Sat 10am 4pm, Sun & Public Holidays 11am 4pm).
Disability Information Victoria, freecall 1300 650 865,
was established in October 1998 to provide a telephone based information service
and an internet information clearing house providing access to information on
support services, specialist information, other disability related matters and
provide links to twenty other specialist disability information services.
Travellers Aid
Travellers Aid Society of Victoria Ltd, Level 2, 169 Swanston St. Walk, 9654
2600, fax 9654 1926, email tadas@travellers aid.  and visit
Travellers Aid welcomes travellers to Melbourne providing support, advice and
assistance to people in emergency situations, people with special requirements,
people with disabilities and provides a range of other services including a cafe.
Travellers Aid Emergency Welfare Service can assist with relief to help meet certain
travel costs, meals and will refer people to other agencies where appropriate.
Travellers Aid Disability Access Service (TADAS), 9654 7690, was established in
1989 to assist people with disabilities access facilities and resources in the city.
TADAS provides assistance including meeting you at Flinders St or Spencer St
stations (9670 2873), provision of an accessible toilet at its city centre, attendant
care, referral, leisure programs, information and counselling. Wheelchairs are
available for hiring and you can charge your motorised wheelchair battery.

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