Accessing Melbourne
Tourist Information
Melbourne Convention and Marketing Bureau all hours hotline, 1300 655 452
(cost of a local call) is a recorded message service listing the current weeks events
under several headings; Events & Exhibitions, Arts & Theatre, Transport & Parking,
Shopping & Dining, Children's Activities, Precincts and Special Offers.
Internet sites:, established by the Committee for
Melbourne, is an interesting and informative site with a great deal of historic and
cultural information about Melbourne. The City of Melbourne's website:, also has plenty of excellent information, and for
disability specific information see www.accessmelbourne.vic
Victorian Tourism Information Service call centre 132 842, 8am 6pm daily.
Victorian Visitors Information Centre 9658 9658, 9am 6pm M F, 10am 4.30pm
Sat & Sun. Located on Swanston St as part of the Melbourne Town Hall near the
corner of Little Collins St. The centre provides an accommodation and tours
booking service and travel information Victoria wide. Pick up a copy of Melbourne's
Mobility Map, a Heritage Walk map or a list of Melbourne's open air sculptures
(many are mentioned throughout this book).
The City Experience Centre, 9658 9036, Open 7 days: M F 9am 6pm, S, S &
Public Holidays 9am 5pm), also off Swanston St and part of the Town Hall, the
entry is near the entry ramp at the Town Hall portico. The centre may be moving to
the new Federation Square (corner of Flinders Street and St Kilda Road) in 2001.
The Centre is a multimedia, multilingual, visitor information and orientation centre.
All information about Melbourne, its events, attractions and tours is presented on
touch screens in six languages; German, Japanese, Korean, Mandarin, Cantonese
and English. Multilingual hosts are available to answer visitors' questions and offer
personal insights into the City.
The Melbourne Greeter Service, 9658 9955, operates from the The City
Experience Centre. Based on the Big Apple Greater Service in New York, 250
volunteers covering 30 languages provide, free of charge, 2 to 4 hour guided tours
of the City of Melbourne.

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