information, it did not provide a consolidated view so that regional staff could 
Who had been deployed to the disaster sites;   
Who was en route, but had not yet arrived; 
Who had been sent by FEMA headquarters, but had not been entered 
into ADD; and,  
Who had arrived at the disaster sites and whether or not they had 
checked in with the region.   
To gain a complete picture of where people were during the hurricanes, the 
regional deployment coordinator developed a custom database that contained 
all of the information available and used it to prepare daily reports.  Although 
the reports tracked the  daily  status of people, they did not provide real time 
information, potentially placing emergency personnel at risk.  For example, 
when FEMA ordered an emergency evacuation of Orlando, Florida, its 
regional staff could not obtain from ADD an up to date list of deployed 
personnel and their exact locations.  Regional staff had 11 hours in which to 
manually compile the information, and identify and contact the approximately 
200 response and recovery personnel deployed to that area.  Fortunately, in 
this instance, the evacuation was successful.  However, the ability to track 
deployed personnel on a real time basis is a critical factor to ensuring 
personnel safety, especially during catastrophic events.  According to FEMA 
officials, the Response Division, which is responsible for ADD, is in the 
process of developing a replacement for the deployment system. 
FEMA cannot use LIMS III for real time tracking of emergency equipment 
and supplies deployed to disaster sites.  LIMS III is essentially an inventory 
system used to manage equipment and accountable property, such as cell 
phones or pagers.  LIMS III contains information on the number of items 
available and where they are located.  However, once the items are identified 
for deployment, LIMS III does not indicate when they will be shipped and 
when they should arrive.  To compensate, emergency personnel in Florida 
said that they tracked items on a spreadsheet and spent a significant amount of 
time calling trucking companies to determine the status and projected arrival 
times of in transit goods. 
Further, LIMS III does not effectively track the exact location of equipment 
and supplies after they have been issued.  FEMA officials said that they do not 
use LIMS III to issue accountable property during emergency situations, 
because it takes too long.  For example, although accountability property 
officers made electronic records in LIMS III of bulk goods received during the 
Emergency Preparedness and Response Could Better Integrate Information Technology  
with Incident Response and Recovery 
Page 27 

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