compensate, regional staff create and maintain ad hoc databases, spreadsheets, 
and paper records to manage deployments.  During the Florida hurricanes, for 
example, the regional office in Atlanta, Georgia received from 300 to 400 
requests for personnel and supplies within a three to four day period.  To 
respond to these requests, the region improvised by creating a mission 
assignment spreadsheet that showed the dates and status of the requests, as 
well as the dates and times that the resources would be received.  The 
spreadsheet enabled the region to coordinate the response and identify those 
requests that had been filled and those which remained open.  
Further, the lack of integration between ADD and LIMS III hinders FEMA 
from providing the appropriate number and combination of people and 
supplies to meet the level of need at disaster locations.  Without adequate 
coordination, personnel might arrive at a disaster site and be unable to begin 
work because the supplies and equipment they need have not yet arrived, or 
the supplies may arrive without the necessary people to accept and distribute 
them.  Generally, to achieve the right mix, FEMA's Emergency Operations 
Center staff laboriously searches through ADD to identify available personnel.  
Likewise, the Agency Logistics Center must search through LIMS III to 
identify available supplies.  This approach was not effective during the Florida 
hurricanes when 600 to 800 tractor trailer trucks of supplies arrived at one 
staging area within a 24 to 36 hour period.  There were only five people at the 
staging area to accept the supplies because their arrival had not been 
effectively coordinated with personnel deployments.  The truck drivers were 
forced to wait at the staging area for hours until the goods could be unloaded 
and processed, a costly delay which hampered disaster assistance. 
IT officials agree that it is essential to integrate systems to better support 
mission requirements, and that this decision must be made in collaboration 
with the systems owners and program officials.  For example, in response to 
our report, the CIO acknowledged the need to upgrade and integrate IFMIS 
and FEMA's deployment systems.  Systems integration also should consider 
DHS wide direction and programs, such as 
eMerge
2
 and 
MAX
HR
.   
State Stakeholders Request Better System Links 
Office of Management and Budget Circular A 130
 requires that federal 
agencies integrate state and local government requirements with their 
information resource management strategies.  However, EP&R response and 
recovery systems do not share information with those used by major 
stakeholders in state governments.  States receiving disaster assistance need to 
maintain accountability for the federal support they receive.  Financial 
Emergency Preparedness and Response Could Better Integrate Information Technology  
with Incident Response and Recovery 
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