Chapter 4 Troubleshooting the ALI Formatting Tool
Troubleshooting AFT Problems
Cannot Log In To AFT
You get an Invalid Login message when you try to log in to AFT.
You must be a member of CERSystemAdmin and CERERLAdminGroup
for Cisco ER. Check the group membership at:
Start > Control Panel > Administrative Tools > Computer Management >
Users and Groups > Groups
Cannot Locate the AFT Logs
You cannot find the AFT Logs.
The ALI Formatting Tool (AFT) is installed in:
Follow the shortcut in this folder to the AFT Log Folder.
All AFT logs are saved here:
Collecting Error and Trace Messages, page 4 11
Frequently Asked Questions, page 4 14
ALI Formatting Tool User Guide for SBC Pacific Bell
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