4
C H A P T E R
Troubleshooting the ALI Formatting 
Tool
These topics address problems you might encounter using the ALI Formatting 
Tool (AFT) and provide ways to resolve them: 
Collecting Error and Trace Messages, page 4 11
Troubleshooting AFT Problems, page 4 12
Frequently Asked Questions, page 4 14
Collecting Error and Trace Messages
The ALI Formatting Tool (AFT) logs errors, warnings, record changes, and 
information messages using a logging device that is similar to the one that 
Cisco Emergency Responder (Cisco ER) uses.
Note
Un installing AFT does not remove the AFT logs. This allows you to use the logs 
to find details about old AFT transactions.
For bulk operations, AFT logs information related to the bulk operation, not 
individual record updates.
ALI Formatting Tool User Guide for SBC Pacific Bell
OL 3180 01
4 11
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