Table of Contents 
Years Ended December 31, 2001, 2000 and 1999 
Note 10:  Restructuring Charges 
Restructuring charges were $17.4 million, $2.3 million and $0 for the years ended December 31, 2001, 2000 and 1999, respectively. In 
2001, the Company announced and began implementation of its operational restructuring plan to reduce operating costs and streamline its 
organizational structure. This initiative involved the reduction of employee staff by approximately 375 positions throughout the Company in 
managerial, professional, clerical and technical roles and also the closure of its Seattle, Mountain View and Montreal facilities. As of December 
31, 2001, the restructuring plan has been substantially completed. As of December 31, 2001, 372 employees had been terminated and actual 
termination benefits paid were $2.4 million.  
The Company recorded a restructuring charge of $2.3 million in the year ended December 31, 2000 for the closures of the Dallas, Texas 
and Ottawa, Canada facilities. These facilities were acquired through acquisition and duplicated operations that were available at the 
Company's Bellevue headquarters.  
The restructuring charges for the years ended December 31, 2001 and 2000 are as follows (in thousands):  
Restructuring Charge for the 
Restructuring Charge for the 
Type of Charge 
Year ended December 31, 2001 
Year ended December 31, 2000 
Severance and related costs 
Lease termination penalties 
Leasehold improvements and other asset disposal costs 
Estimated future lease losses 
Severance and related costs are comprised of payments for all employees to be terminated in connection with the operational restructuring. 
Severance and related costs do not include any amounts for employment related services prior to termination.  
Lease termination penalties are costs that the Company paid to terminate the leases on the Company's Dallas and Ottawa facilities in 
Leasehold improvement and other asset disposal costs are comprised of the write off of improvements made to the Company's vacated 
Seattle and Montreal facilities. For assets to be disposed of, the Company estimated the fair value based on expected salvage value less costs to 
sell. The Company is actively seeking third party buyers for the assets held for disposal.  
Estimated future lease losses include future operating lease costs net of probable sublease income from the closure of the Company's 
Seattle and Mountain View facilities and a portion of the Company's Montreal facility. In negotiations with potential sublessees, the Company 
determined that due to current economic conditions and vacancy rates the properties would not be subleased at a rate that would provide for full 
recovery of future lease payments. Accordingly, a charge for the difference between the future lease costs and the expected sublease income 
was recorded at the time the Company made the decision to abandon the property.  

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