TABLE 27  Percentage of Efficient Banks in the Sample Per Country 
 Denmark 
France 
Germany 
USA 
Efficient 
38.3 
14.5 23.1 41.3 
Source: CRITO Global E Commerce Survey, 2002; unweighted sample.
Aside from the impact on the efficiency of banks within the sample, e commerce may also be 
used to achieve and have an impact on strategic goals. According to a model developed by Ken 
Kraemer (Kraemer et al., 1999), firms are asked about the impact and usage of e commerce in 
two different ways: the impact on internal process optimization (operational focus) and external 
market penetration (market focus). The results for the efficient banks of the sample are provided 
in Figure 29. While 74% of Danish banks regard e commerce as having a great deal of impact 
for both foci, only 4% use e commerce without a specific focus. Only 47% of German banks 
follow a dual focus when implementing e commerce solutions, with approximately 13% of them 
invested strategically without focal attention. 
FIGURE 29  The Strategic Orientation of Financial Institutions 
High
Operations Focus
Dual Focus
DEN
FRA
DEN
FRA
13%
11%
74%
56%
GER
USA
GER
USA
13%
18%
47%
45%
Internal
Unfocused
Market Focus
DEN
FRA
DEN
FRA
4%
11%
9%
22%
GER
USA
GER
USA
13%
16%
27%
21%
Low
Low
External
High
Source: CRITO Global E Commerce Survey, 2002;  unweighted sample.
Impact on the finance industry 
Many banks are dealing with the challenge of decentralized systems, data redundancies, and non 
standardized applications across non integrated platforms, especially after the M&A wave of the 
last decade. Forthcoming investments will have to be carried out in the area of intra group and 
multi channel integration. Moreover, being information intensive organizations with complex 
information systems, banks will have to continue investing in IT upgrading. Enhancing process 
63






New Page 1








Home : About Us : Network : Services : Support : FAQ : Control Panel : Order Online : Sitemap : Contact : Terms Of Service

java web hosting

 

 

 Our partners: | PHP: Hypertext Preprocessor | Best Web Hosting | Ecommerce Website Hosting | Inexpensive Web Hosting |

Jsp Web Hosting | Cheapest Web Hosting | Jsp Hosting | Cheap Hosting

 

Virtualwebstudio. Business web hosting division of Web Design Plus. All rights reserved