large establishments in Denmark or France are leading in the field of EDI usage, but on the other 
hand, SMEs in these countries are far behind. Even US establishments do not use EDI or EFT as 
often as Danish or German establishments. Surprisingly, German SMEs take the overall leading 
position with regard to EFT and are close to the percentage of EDI usage reported by large firms 
in Germany. Therefore, the often quoted  electronic gap  between large establishments and 
SMEs cannot be verified via this empirical study.  
FIGURE 8  Use of EDI and Electronic Funds Transfer at the Country Level by Firm Size 
100%
G (S)
80%
G (L)
D K  (S)
D K  (L)
US (L)
60%
US (S)
TF
f E o
40%
e
F (L)
Us
F (S)
20%
0%
0%
20%
40%
60%
80%
100%
Use of EDI
Source: CRITO Global E Commerce Survey, 2002; unweighted sample.
Regarding the percentage of establishments doing online sales and online purchasing or 
procurement, German firms take only a middle position (Figure 9). Nevertheless, German SMEs 
seem to utilize online services more than large establishments. In comparison to the leading 
countries, large US establishments do more online sales and purchasing than US SMEs, while 
French firms report the lowest percentage of all countries.
27






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