large establishments in Denmark or France are leading in the field of EDI usage, but on the other
hand, SMEs in these countries are far behind. Even US establishments do not use EDI or EFT as
often as Danish or German establishments. Surprisingly, German SMEs take the overall leading
position with regard to EFT and are close to the percentage of EDI usage reported by large firms
in Germany. Therefore, the often quoted electronic gap between large establishments and
SMEs cannot be verified via this empirical study.
FIGURE 8 Use of EDI and Electronic Funds Transfer at the Country Level by Firm Size
D K (S)
D K (L)
f E o
Use of EDI
Source: CRITO Global E Commerce Survey, 2002; unweighted sample.
Regarding the percentage of establishments doing online sales and online purchasing or
procurement, German firms take only a middle position (Figure 9). Nevertheless, German SMEs
seem to utilize online services more than large establishments. In comparison to the leading
countries, large US establishments do more online sales and purchasing than US SMEs, while
French firms report the lowest percentage of all countries.