Policy and environmental issues are also unimportant obstacles for doing business online. Good 
legal protection together with clear taxation and business laws, e.g., the long distance distribution 
law which covers traditional catalog sellers as well as online retailers are viewed by the 
respondents as drivers rather than barriers for doing business online in Germany.  
TABLE 13  Barriers/Difficulties to Doing Business on the Internet
:
Banking/ 
Manufacturing
a
Wholesale/Retail 
Distribution
a
Insurance
a
Total
a
Percent indicating it as a 
significant obstacle   
GER 
Global
b
GER 
Global
b
GER 
Global
b
GER 
Global
b
Need for face to face 
customer interaction 
23.0 
31.5 
8.8 
34.2 
11.6 
40.1 
11.9 
33.8 
Concern about privacy of data 
or security issues 
20.9 
47.1 
21.5 
40.4 
65.1 
62.0 
24.9 
44.2 
Customers do not use the 
technology 26.4 
30.3 
24.3 
33.1 
18.0 
23.2 
24.2 
31.4 
Finding staff with e commerce 
expertise 
28.2 23.8  47.7  28.8 13,5 19.9 41.2  26.5 
Prevalence of credit card use 
in the country 
17.3 
22.4 
23.0 
19.9 
19.7 
15.4 
21.6 
20.3 
Costs of implementing an e 
commerce site 
22.5 
32.6 
37.2 
34.9 
14.0 
27.6 
32.3 
33.6 
Making needed organizational 
changes 
26.9 23.8  34.2  24.8  9.3 17.5 30.7  23.9 
Level of ability to use the 
Internet as part of business 
14.6 
28.0 
14.1 
23.7 
14.7 
20.8 
14.3 
24.8 
Cost of internet access 
4.6 
13.5 
0.0 
16.3 
8.8 
12.7 
1.6 
15.1 
Business laws do not support 
e commerce 
17.0 27.6  0.0  22.6 21.6 23.3  5.2  24.2 
Taxation of Internet sales 
7.0 
14.0 
0.0 
18.8 
1.2 
8.2 
1.5 
16.5 
Inadequate legal protection for 
Internet purchases 
13.3 
37.3 
22.2 
33.6 
26.2 
26.0 
20.8 
34.1 
Notes:
a
Responses were weighted based on the total number of establishments by employee size within the sector for each 
country.  
 b 
Consists of weighted survey responses in 10 countries combined: United States, Mexico, Brazil, Germany, France, 
Denmark, Singapore, Taiwan, China and Japan.   
Source:  CRITO Global E Commerce Survey, 2002 
Aside from the difficulties in finding experienced staff and the expensive costs of e commerce 
sites, organizational changes are the most significant impeding factors hindering the fast 
diffusion of e commerce in Germany (Figure 2). Nevertheless, with some exceptions, German 
establishments deal with lower barriers in comparison to the global sample. However, without e 
commerce experts, other obstacles such as making organizational changes remain unsolved 
problems hampering the process of e commerce diffusion and usage. Moreover, without IT 
know how, investments in more sophisticated and difficult to implement e commerce solutions 
cannot be realized, hampering further development. Even after the dot.com bubble burst, the 
limited availability of IT personnel is the most serious bottle neck today and in the near future 
for German industry.  
20






New Page 1








Home : About Us : Network : Services : Support : FAQ : Control Panel : Order Online : Sitemap : Contact : Terms Of Service

java web hosting

 

 

 Our partners: | PHP: Hypertext Preprocessor | Best Web Hosting | Ecommerce Website Hosting | Inexpensive Web Hosting |

Jsp Web Hosting | Cheapest Web Hosting | Jsp Hosting | Cheap Hosting

 

Virtualwebstudio. Business web hosting division of Web Design Plus. All rights reserved