Ensure  that  you  have  registered  your  product  on  our  website 
first, at http://www.gfi.com/pages/regfrm.htm! 
We will answer your query within 24 hours or less, depending on your 
time zone. 
Request support via webchat 
You  may  also  request  support  via  Live  support  (webchat).  You  can 
contact the GFI support  department  using  our  live support service  at 
http://support.gfi.com/livesupport.asp
Ensure  that  you  have  registered  your  product  on  our  website 
first, at 
http://www.gfi.com/pages/regfrm.htm
! 
Request support via phone 
You  can  also  contact  GFI  by  phone  for  technical  support.  Please 
check our support website for the correct numbers to call, depending 
on where you are located, and for our opening times.  
Support website: 
http://support.gfi.com
Ensure  that  you  have  registered  your  product  on  our  website 
first, at 
http://www.gfi.com/pages/regfrm.htm
! 
Web Forum 
User to user support is available via the web forum.  The forum can be 
found at: 
http://forums.gfi.com/
Build notifications 
We  strongly  suggest  that  you  subscribe  to  our  build  notifications  list. 
This  way,  you  will  be  immediately  notified  about  new  product  builds. 
To subscribe to our build notifications, go to: 
http://support.gfi.com 
92 
 Troubleshooting 
 






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